Your privacy matters to us. This Privacy Policy explains how Vorx Consultancy ("Vorx", "we", "our", or "us") collects, uses, stores, and protects your personal information when you visit vorxcon.com or engage our services. Please read this carefully.
01
Information We Collect
We collect information you provide directly to us, information collected automatically through your use of our website, and information from third-party sources. This may include:
- Identity Data: Full name, date of birth, nationality, passport or ID details.
- Contact Data: Email address, phone number, postal address.
- Business Data: Company name, ABN/registration numbers, business activity details.
- Financial Data: Bank account details and transaction information required for service delivery.
- Technical Data: IP address, browser type, device identifiers, and usage data collected via cookies.
- Communications: Records of emails, calls, and messages you send to us.
02
How We Use Your Information
We use your personal information for the following purposes:
- To provide, manage, and deliver the services you have engaged us for.
- To verify your identity and comply with KYC/AML obligations under applicable law.
- To communicate with you about your enquiries, applications, and service updates.
- To process payments and manage billing.
- To improve our website, tools, and service offerings.
- To send marketing communications where you have provided consent.
- To comply with our legal and regulatory obligations.
03
Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties only where necessary to deliver our services, including:
- Government agencies and registration authorities (e.g., ASIC, Companies House, ACRA) as required for company formation.
- Banking and financial institutions for account opening services.
- Immigration authorities and legal advisers for visa and residency applications.
- Accredited partner firms and service providers operating under strict confidentiality agreements.
- IT and cloud service providers who process data on our behalf.
All third-party processors are contractually required to handle your data securely and only for specified purposes.
Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. We use:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant advertisements across third-party platforms.
You may manage your cookie preferences at any time through our Cookie Preference Centre or your browser settings. For full details, please review our Cookie Policy.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements. Typically:
- Client engagement records are retained for a minimum of 7 years from the end of the engagement.
- AML/KYC documentation is retained in accordance with applicable financial intelligence laws.
- Marketing contact data is held until you unsubscribe or withdraw consent.
- Website usage data is retained for up to 26 months.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data where legally permissible.
- Restriction: Request restriction of processing in certain circumstances.
- Portability: Request transfer of your data in a machine-readable format.
- Objection: Object to processing based on legitimate interests or for marketing purposes.
To exercise any of these rights, contact us at support@vorxcon.com. We will respond within 30 days.
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include:
- SSL/TLS encryption for all data transmitted via our website.
- Access controls limiting data access to authorised personnel only.
- Regular security assessments and staff training.
- Secure, encrypted document storage systems.
While we take all reasonable precautions, no transmission over the internet is 100% secure. In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by law.
08
International Transfers
As a global consultancy, your data may be transferred to and processed in countries outside your jurisdiction, including Australia, UAE, UK, Singapore, and other jurisdictions where our partners operate. We ensure all international transfers are protected by:
- Standard contractual clauses approved by relevant data protection authorities.
- Adequacy decisions recognising equivalent levels of data protection.
- Binding corporate rules or other approved transfer mechanisms.
Our website may contain links to third-party websites, including banking partners, government portals, and referral services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our Privacy Officer:
We may update this Privacy Policy from time to time. The current version will always be published on this page with the effective date noted above.
